The Federal Government is to
prosecute telecommunications operators, found to be cheating subscribers
through poor service delivery. The Minister of Communications Technology, Mrs.
Omobola Johnson said the ministry had commenced collaboration with the Consumer
Protection Council (CPC) to sanction operators rendering poor services or
collecting charges from subscribers for services not rendered. Also speaking,
the NCC Executive Vice Chairman, Dr Eugene Juwah, said the commission had
issued a Dec. 31, 2013 deadline to stop telecom operators from selling SIM
packs or expanding their networks if they failed to improve services. On her
part, the Director-General of the CPC, Mrs. Dupe Atoki, said the council had
constituted a consumer education taskforce to enlighten consumers on their
rights and privileges. Atoki also pleaded for more funds from the Federal
Government to enable the CPC achieve the goals for which it was established.
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